Skip to main content

Frequently Asked Questions


Which utilities are my responsibility

Our residents are responsible for water, sewer, trash, and electricity.

Is there a storage room?

Our luxury apartments for rent offer a variety of wonderful community amenities including a storage room for extra space.

Is there an elevator in the building?

Our community does not have an elevator in the building.

Is there a pet fee or pet security deposit?

Our pet-friendly community offers great amenities for you and your furry friend! Onnix Apartments provide ample space for you and your pet to stroll and explore the neighborhood, along with two pet parks right in your backyard. We require a pet deposit of $200 and pet rent of $25 per pet/$45 for 2 pets with 2 pets max allowed.


How do I pay my rent?

We’re directing everyone to pay online. You can make these payments on the Onnix website or through our Resident Portal. If you do not have access to our Portal, please contact our leasing office by phone or email and we can get you set up.

What is the length of an apartment lease term?

Onnix Apartments requires a 12-month lease.

What's the penalty for breaking my lease?

If you choose to break your lease, the buy-out fee is 2x the base rent, along with any concessions. Please contact the leasing office for more information.

How much notice do I need to provide before vacating?

Please provide a 30-day notice before vacating your apartment.

How can I reach the property manager and make maintenance requests?

Please call the front office and speak to our on-site maintenance team to address and assist with repairs. You may also enter a service request on our Resident Portal to submit a request.

How often are common areas maintained and cleaned?

Onnix Apartments strives to provide a clean environment for our residents at all times. Our luxury apartments for rent in Tempe, AZ are maintained and cleaned daily to ensure comfort and convenience.

Is there any known construction planned for the building?

There is no known construction planned for Onnix Apartments. Look for updates on our website or Resident Portal.


Can I take an apartment tour?

Yes. Choose from one of our spacious 1- and 2-bedroom floor plans and view our photo gallery to see what works best for you. Contact our leasing office to schedule your personalized tour today!

How do I contact a leasing agent?

Have questions for our leasing agents? Please call us 480-750-7607 or send an email to [email protected] and we’ll be happy to assist you.